Skip to content
Customer stories

Noosa Council: Smarter disaster communications

Noosa Council logo

Overview

The Shire of Noosa is a local government area in South East Queensland, Australia. Noosa is an iconic holiday spot in Australia, famous for its jaw-dropping beaches and wildlife. Located 136 kilometres north of Brisbane, it is one of Australia’s most famous holiday spots.

The challenge

Noosa is an area susceptible to bushfires and other natural disasters. Northern Australia’s arid landscape makes this a common occurrence, so it’s essential that the council takes steps to inform the community of any impending disaster or incident that may occur.

In the event of a major disaster or incident, the council requires a multi-channel, high-impact, and rapid platform that can alert, activate, and coordinate the disaster management group. The platform also needed to be able to communicate with staff and volunteers, ensuring the council has a structured manner to execute response plans ahead of time to avoid the risk of human error - a critical requirement in an already volatile situation.

The solution

  • Checking messages at a coffee table

    Platform accessible from anywhere

    Whispir provides a cloud-based, easy-to-use platform that can be accessed from any computer around the world through a secure login.

  • Mockup of custom template widgets

    Preloaded templates

    The Whispir platform includes preloaded templates, which remove the risk of human error and allows for rapid and high-impact activations.

  • Graph of messaging insights

    Enhanced reporting

    The Whispir platform has message status and response tracking capabilities, which will inform and improve Noosa's communications.

  • Emergency service worker in yellow uniform

    Consistent communications approach

    The Whispir platform gives Noosa a structured and resilient manner in which to execute response plans in a consistent manner.

If you would like to learn more about Whispir, book a demo today

Share this