Features

- Automated workflows

Automated message journeys that feel conversational

Craft deliberate message journeys with our automated communication workflows. Keep messages simple or build out thoughtful, multi-step conversations that foster intuitive engagement experiences for your audience. Use workflows to send an SMS response to an email, a voice message response to a text, or build something completely new! The possibilities are endless.

Personalised, frictionless business transactions at scale.

Conversion

Drive payment conversion rate by communicating with the right channels for your audience

PaidFaster

Get paid faster with consent to payment all from one workflow, accessible anywhere

Quick Set-up

An out of the box solution that drives business results

Be more inclusive with two-way communications

With Whispir’s automated communication workflows, you can engage in two-way communications over SMS, email, voice, and more – without having to navigate each message and/or response in the moment. This leads to purposeful communications that meet recipients on a personal level. Offer a single source of truth by crafting communications that feel human using unique talking points and follow-up prompts.

Set up and run templates made by humans for humans

Invest your time where it matters. We provide templates composed of pre-built conversation workflows that build real engagement and foster trust with your audience – even if you’re battling limited bandwidth.

Flexible triggers to handle a variety of events

With Whispir’s advanced workflows, you can utilize two sets of triggers to handle events as they occur. This includes manual triggers and those that are automated when forms have been submitted. This ensures that important messaging reaches audiences when it matters most – and when prep time is limited.

Monitor engagement to ensure you connect humanly

See how recipients are interacting with your messages by utilizing our workflow reports. By person or by device, you can ensure messages are actioned on or find out if messages were even delivered. With these insights, you can curate new messaging or focus on a new set of recipients to increase your ROI.

IMPACT

For the greater good

We don’t just make human connections. Every day we make lives better too, measured in emergencies averted, aid delivered, and communities protected.

Investor Centre

Takeover Offer

Whispir is subject to a takeover offer, please click here for more information.

See what happens when you Whispir

Guides

4 Feb 2021

Sending SMS messages using web based forms & workflows

SMS / Text Messaging

21 Dec 2020

Whispir’s web to SMS functionality

News and events

24 Mar 2020

Whispir market update reaffirms Prospectus forecast

“

By running on Amazon Web Services, our clients go from data to action. Whispir is enhanced to deliver even more intelligent workflows without the need to write any additional code or invest in additional technical labor.

- AEMO Spokesperson

Features

All capabilities

Try Whispir

Tune out the noise and turn up engagement on your next campaign.

We have answers to your questions

We don’t let anything get in the way of good communications. If you’re stumped by something, we can help.

Our best resources to get you started

Guides

Workflows call center service management

Guides

Agile communications tactics for law enforcement services

Guides

Master effective communications in a crisis

Guides

Whispir solutions suite for talent recruitment and communications professionals

Guides

Delivering high impact communications in healthcare

Guides

Your COVID-19 vaccine communications plan

Case Studies

Whispir x George Weston customer success story

Guides

Staff and customer feedback form

Guides

Master effective communications in aged care

Guides

Sending SMS messages using web based forms & workflows

Case Studies

Whispir x Golding customer success story

Case Studies

Whispir x AIA customer success story

Case Studies

Whispir x Itel International customer success story

Case Studies

Whispir x M1 customer success story

Guides

A guide to multi-channel marketing for insurance industry leaders

Quicksheets

Reimagining insurance

Guides

The ‘how-to’ guide for automotive digital communications

Guides

How to automate communications and grow your business – for law firms and professionals

Guides

Automated communications for professional services

Case Studies

Oak Hill x Whispir: Customer success story

Case Studies

How Whispir innovated FPI’s processes through digital connection

Guides

Building a digital transformation strategy for government

Guides

Building a digital transformation strategy for business

Guides

How to improve workforce safety and compliance with the right digital communications technology

Case Studies

FEPOC outperforms industry open rates by 63% with Whispir

Guides

How local governments can scale their digital communications strategy to meet growing population needs

Case Studies

Corovan streamlines shift management process

Case Studies

How uniqueTAXx streamlined and scaled customer communications with Whispir

Guides

Frost & Sullivan: Reimagining Insurance

Guides

Insurance companies: How to boost engagement with your customers and your agent network

Guides

Digital communications: The formula for fast and efficient recruiting, hiring, and retaining

Case Studies

How a major US material manufacturer transformed their recruiting and retention strategy with Whispir

Guides

6 ways to boost employee retention with effective communication

Guides

10 ways better communications improve workforce safety

Webinars

Webinar: Modernizing your communication strategies with Bento HR

Guides

4 steps to providing a seamless recruiting experience

Guides

A guide to multi-channel communication for local government

Guides

Get the candidates you want: drive engagement with the right digital communications tools

Infographics

The new world of digital customer engagement

Infographics

Expand your agency network through digitization

Guides

5 steps to boosting engagement with your policyholders & creating a seamless customer journey

Guides

5 steps to boosting engagement with your insurance agents

Case Studies

How a major utilities provider digitised their communications & saved almost 90% in messaging costs

Guides

How to automate communications and grow your business – for accounting firms and independent bookkeepers

Quicksheets

Fast, seamless onboarding to get you started sooner

Quicksheets

Digital communication tools for the construction industry

Guides

Insurance Templates Handbook

Guides

Government use cases handbook

Infographics

Insurance distribution success. Accelerated.

Quicksheets

3 Steps to Easy Integrations for CRMs

Webinars

Webinar: Taking the guesswork out of engagement with ANZ Business News

Infographics

Oak Hill Infographic

Guides

Human Resources Templates Handbook

Guides

The 5 best text messages for business SMS marketing

Case Studies

Best Buddies Case Study

Case Studies

How Moreton Bay Regional Council uses bi-lingual messaging to protect their community

Webinars

Webinar: How to run an SMS marketing campaign that converts

Case Studies

How Victoria Police is using Whispir to power an Australian-first initiative

Webinars

Webinar: How Best Buddies increased YoY revenue by 30% with SMS marketing

Guides

Keep employees engaged with these 5 SMS text messages

Guides

5 powerful employee retention ideas that stick

Infographics

SMS vs Email Infographic

Infographics

Score big on employee engagement

Guides

The 2023 SMS Marketing Report & Buyer’s Guide

Guides

Increase SMS opt-ins with these 3 easy steps

Guides

Cost savings with call deflection and IVR

Quicksheets

Security best practices

Infographics

Best Buddies increases YoY revenue with SMS Infographic

Guides

5 sales follow-up strategies that get customers to say yes

Videos

Contact management and distribution lists

Videos

How to use templates

Videos

How to upload a contact

Videos

How to generate a report

Videos

How to set up a distribution list

Videos

How to set up templates

Webinars

Webinar: How to save costs with call deflection and IVR

Quicksheets

Supply chain and logistics mini guide

Whitepapers

2023 Talent & Retention Guide

Guides

2023 SMS marketing trends

Videos

Platform overview

Videos

Creating and sending messages

Videos

How to send a message

Quicksheets

Contact management & distribution lists: mini guide

Webinars

Webinar: 2023 Talent & Retention – 5 strategies HR teams need to succeed

Quizzes

Digital Maturity Assessment